Mac compatibility advice for ColorEdge monitor owners
macOS 11 Big Sur onwards
- On release of any new Operating System, please resist the temptation to click that 'update' link. We strongly recommend waiting a few months to give software and peripheral manufacturers time to update their drivers and software. Please follow this link to the latest compatibility chart, including links to the latest version of ColorNavigator 7.
- Check calibration sensor or 'probe' compatibility here
- Can't display the full resolution? ColorEdge monitors are equipped with 2 modes. They can be run as a VIDEO monitor, or as a GRAPHICS monitor. If your monitor is maxing out at 1920x1080, check that the monitor hasn't been bumped into VIDEO (Yuv) mode. If it has, please change your monitor back to PC (RGB) mode. *Checking and changing the mode: Menus differ between models. Please refer to your monitor user manual to guide you.
macOS 10.15 Catalina and beyond
From Mac OS 10.15 (Catalina), macOS no longer supports 32bit software. This includes ColorNavigator 6 (CN6). 7+ year old ColorEdge monitor models will continue to display your images, although, the calibration method must change. See effected models and recourse suggestions below.
Effected EIZO Software
The software below is built on a 32-bit platform, therefore not supported from OS 10.15 onward.
- ColorNavigator 6
- ColorNavigator NX
Advice: Upgrade to ColorNavigator 7
IMPORTANT – check that your monitor is compatible with CN7 before upgrading.
If your monitor is not in the list below, please upgrade to ColorNavigator 7 (an amalgamation of CN6 and CN.NX)
Useful links:
Effected ColorEdge Monitors
The following monitors are compatible with ColorNavigator 6 and NX only. Please note that CN6 and CN.NX do not support macOS Catalina. If your monitor model is listed here, we strongly advise against updating your macOS. Alternatively, consider updating your EIZO monitor to ensure compatibility.
| 21.3" | CG210, CG211 |
| 22" | CG220, CG221, CG222W, CG223W |
| 22.5" | CG232W |
| 24.1" | CG241W, CG242W, CG243W |
| 29.8" | CG301W, CG303W |
Effected Calibration Sensors
Please note that the sensors listed below operate with a 32-bit driver and are not compatible with macOS Catalina. To avoid any issues, do not update your operating system or switch to a newer model.
The sensors that are compatible are “CN6” but not “CN7.” For a complete list of supported sensors, please CLICK HERE.
| EIZO | CX1, EX1, EX2 |
| DataColor | Spyder3, Spyder4 |
Recommended Actions for the Monitors Listed Above
Option 1: Consider Avoiding macOS Updates – If you wish to continue using ColorNavigator 6 or NX for hardware calibration of your monitor, it is advisable not to update your macOS to the latest version. We understand that this may not be feasible for everyone, so please refer to the options that follow.
Option 2: Upgrade to a New EIZO ColorEdge CG Monitor
Option 3: Purchase basICColor Display 6 – For serious creatives, we recommend basICColor Display 6, a software designed for hardware calibration of monitor panels. Similar to EIZO ColorNavigator, basICColor can adjust the RGB properties of your monitor directly by accessing its internal colour look-up table (LUT).
This method ensures a broader range of colour tones for your monitor to accurately display your images and videos. Unlike software calibration, which adjusts colours via an ICC profile created by your colorimeter or spectrophotometer (potentially discarding some tones in the process), hardware calibration retains the full colour palette, delivering superior results. For more information please CLICK HERE.
Tech Tip: Have you recently updated your Mac OS, to find issues with your EIZO monitor?
Try this: Unplug monitor, restart computer, log-in to computer, re-connect your EIZO & switch it back on.
Customer support and technical questions
To request support for your EIZO product, please complete the customer support form or get in touch.